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Ask the Right Questions to Hire the Right Cleaning Service
September 20, 2019
Ask the Right Questions to Hire the Right Cleaning Service
When you hire a commercial cleaning company, you're not only trusting them to maintain your facilities, but also giving them access to your equipment, inventory, and valuable information. Good managers should focus as much time into choosing a reliable cleaning service as they do filling an important job vacancy. This includes planning the interview, asking the right questions and checking references.
Plan an Onsite Walkthrough
When you call to schedule an estimate, make it clear you want the representative to tour your facility, discuss cleaning processes and answer questions. Before the scheduled walkthrough, make a list of areas you want cleaned, convenient working times and special cleaning needs and concerns the service company should know.
Prepare Your Questions
Obviously, you want to discuss costs, cleaning jobs and contract terms, but you should also write down important questions to screen the service and determine if it is right for your organization. Here are some important matters you should address:
What insurance do you carry?
The answer to this first question may be a deal-breaker. Never assume that a service company carries necessary insurance, so request proof before you sign a contract.
What are your hiring and training processes?
Responsible commercial cleaning services screen employees with background checks, references, and intensive interviews. This helps to gauge reliability, honesty, enthusiasm and skills.
Competent companies thoroughly train employees in cleaning processes, company policies and customer service. They give workers a task checklist for each client and perform regular quality inspections at the facility.
Will the same team clean my facilities every time?
An innovative cleaning business provides its employees with a positive work environment that includes incentives to stay with the company. Although they can't always control absences and resignations, most services will assign a permanent team to your facility, especially if you request it from the start.
Be proactive when selecting a commercial cleaning business by asking questions about insurance, hiring, training and worker retention. If you're ready to discuss cleaning services at your facility with an innovative and reliable company, contact U.S. Servico
by calling 248-671-4229
or emailing
us today!
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